Returns & Refunds Policy
At Suns Lifestyle, we want you to be completely satisfied with your outdoor living investment. If your purchase isn't the perfect fit for your home, you can return eligible items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare for Collection
Ensure all items are disassembled and securely repacked in their original packaging to prevent damage during transit.
- 3.Schedule Pickup
Our specialized white-glove logistics partners will coordinate a convenient time to collect the furniture directly from your residence.
- 4.Inspection and Refund
Once our warehouse confirms the item's condition, your refund will be processed to the original payment method within 7-10 business days.